Return & Exchange Policy

Returns

We do not accept returns on any products.

Exchanges

Exchanges are only offered for items that arrive defective or damaged. To be eligible for an exchange:

You must contact us within 7 Days of receiving your order.

The item must be unused and in its original packaging.

Proof of purchase and clear photos of the defect must be provided.

If your exchange is approved, we will send you a replacement item at no additional cost. We do not offer exchanges for issues related to sizing, change of mind, or normal wear and tear.

How to Request an Exchange

Please contact us at help@houseofratan.com with the subject line: "Exchange Request – Order #[Your Order Number]" and include the following:

A brief description of the issue

Photos of the defective item

Your order number and contact details

We reserve the right to deny any exchange request that does not meet the above criteria.

For any queries, feel free to reach us at help@houseofratan.com or call on +91 9152141630 or click here to WhatsApp us.